1. Scope

These General Terms and Conditions ("Terms") govern the business relationship between WHTG1 Sàrl ("the Company", "we", "us") and its clients ("the Client", "you") for all services including website creation, native application development, agentic AI services, and multi-agent systems.

2. Services

The scope, deliverables, timeline, and pricing of each project are defined in a separate written proposal or statement of work ("SOW") agreed upon by both parties. These Terms apply in addition to any SOW.

3. Quotations & Pricing

All prices are quoted in Swiss Francs (CHF) unless otherwise stated. Quotations are valid for 30 days from the date of issue. Prices are exclusive of applicable VAT, which will be added where required by law.

4. Payment Terms

• A deposit of 30% of the total project cost is required upon signing the SOW.
• Remaining payments are invoiced according to the milestones defined in the SOW.
• Invoices are payable within 8 days of issuance.
• Late payments incur interest at a rate of 5% per annum, in accordance with Swiss law.

5. Project Execution & Delivery

We follow an agile methodology with regular sprint cycles. Delivery timelines provided are estimates and may be adjusted based on project complexity, client feedback cycles, and scope changes. Any changes to the original scope must be agreed upon in writing and may affect pricing and timeline.

6. Client Obligations

The Client agrees to provide all necessary content, assets, feedback, and approvals in a timely manner. Delays caused by the Client may result in adjusted delivery timelines and additional charges.

7. Intellectual Property

• Upon full payment, the Client receives full ownership of all custom-developed deliverables.
• Pre-existing tools, libraries, and frameworks used remain the property of their respective owners under their original licenses.
• WHTG1 Sàrl retains the right to use anonymized project descriptions and screenshots for portfolio and marketing purposes, unless explicitly prohibited by the Client in writing.

8. Confidentiality

Both parties agree to keep confidential all proprietary information disclosed during the engagement. This obligation survives the termination of the business relationship and remains in effect for a period of 5 years.

9. Warranties & Liability

• We warrant that all deliverables will substantially conform to the specifications agreed upon in the SOW.
• A warranty period of 30 days following final delivery applies, during which we will fix defects at no additional cost.
• Our total liability is limited to the amount paid by the Client for the specific project in question.
• We shall not be liable for indirect, incidental, or consequential damages.

10. Termination

Either party may terminate the agreement with 30 days' written notice. In case of termination, the Client shall pay for all work completed up to the termination date. The deposit is non-refundable once work has commenced.

11. Force Majeure

Neither party shall be liable for delays or failure to perform due to circumstances beyond reasonable control, including but not limited to natural disasters, government actions, cyber attacks, or pandemic situations.

12. Data Protection

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR) where applicable. Please refer to our GDPR Compliance section for further details.

13. Amendments

We reserve the right to update these Terms at any time. Changes will be communicated on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms are governed by Swiss law.

Last updated: April 2026